Cloud Voice
Hosted PBX VoIP: Overview
CloudVoice is our business-class Hosted PBX solution with the flexibility and scalability of Internet communications. With CloudVoice, your communication is no longer dependent on hardware or location. In addition, you get a host of communication tools you won’t find on any traditional telephone system, at any cost! It’s all part of our converged voice and data service, which consolidates your communication network, increases employee productivity, reduces your costs, and basically just makes your life a whole lot simpler. And with our enterprise-grade Quality of Service (QoS), and managed IP network services, you’re assured of the most reliable communication solution available anywhere today.
What can CloudVoice do for your business? CloudVoice eliminates the need to purchase or lease expensive PBX equipment to gain advanced calling features such as voicemail, automated attendants, extension dialing, call forwarding, call park, or call transfer. CloudVoice also eliminates the need to obtain service from multiple carriers for local and long distance calling, PBX tie-lines, private lines, etc. The service also includes Internet access and Quality of Service (QoS) to guarantee voice quality, all on one invoice. Bottom line, Broadband Voice VoIP offers freedom from legacy equipment costs, eliminates reliance on slow-moving traditional phone companies, multiple bills, and offers flexibility to deliver customized user productivity solutions for your company.
Broadband Voice Portal Features
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Toll Free or Local Phone Number
Choose a toll free number (877, 866, etc) or a local number in your area. Add additional numbers to give a multi-city appearance, or combine a toll free and local number. Inbound toll free usage is charged at 2.5 cents per minute. |
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Voicemail
This feature mails your voicemail directly to your email inbox. You have the ability to manage those messages from your inbox by listening, deleting, and forwarding your voicemails as well as other feature options. |
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Voicemail to Email
This feature mails your voicemail directly to your email inbox and gives you the ability to manage those messages from there by listening, deleting, and forwarding your voicemails as well as other feature options. |
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Auto-Attendant
An automated attendant greets your caller (“Thank you for calling (Business). Press 1 for Sales, Press 2 for Support,” etc.) and we’ll deliver your call wherever you designate. |
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Online Fax
Enjoy your eFAX service, which enables you to start sending and receiving faxes from your computer. |
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Dial-by-Name Directory
Instantly make your company seem larger by allowing incoming calls to reach certain extensions or people by being auto-prompted by the attendant to access an extension by dialing either first or last names. |
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Advanced Call Routing
Never miss a call! With our advanced call routing, you can forward any caller to multiple targets, so you can ring your cell phone, business phone, even your home phone! |
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On-Hold Music
Upload custom hold music or create unique marketing messages, special offers and notifications using .wav files. |
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Number Portability
Quickly and easily port your numbers from your old phone service provider with the help of our dedicated porting department. |
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Holiday & After Hours Special Greetings
Record your own custom Holiday greetings or after-hours messages. |
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Virtual PBX
Using your telephone number(s) provided with your service and your extensions, create a virtual directory that allow incoming callers to navigate through your business. Enables incoming calls to reach certain extensions or departments. This feature is completely customizable to meet your business’s unique needs. |
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Web Portal Interface
The Office Manager interface is a web page that allows you, the customer, to manage all the options and specific features for your VoIP phone system. Some of the features include voicemail, call history, profile scheduler and every other feature on your phone available with your service plan. |
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Mobile phone integration
Take full advantage of our advanced features by having your mobile phone ring simultaneously with your desk phone. |